Shipping Information

Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse based in Hong Kong. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched

 


 

AUSTRALIA

Our Standard Delivery service to Australia is free for orders over AUD$200.00 and costs AUD$10.00 for orders under this value.

Delivery can take up to 7 business days to metro areas within Australia and 10 business days to the rest of Australia (excluding weekends and public holidays). Delays may sometimes occur beyond the control of Mok Theorem and we will advise you if this happens where we can.

Orders are shipped from Hong Kong and will be delivered by Australia Post. Once your order leaves our warehouse, you’ll receive a shipping confirmation email which will contain your tracking link. Don’t worry if you don’t see any tracking events at first – the updates will begin once your parcel arrives in Australia.

Your order will be delivered between 9am and 5pm. As Australia Post don’t deliver on Public Holidays, you can expect your order on the next business day.


HONG KONG

Our Standard Delivery service to Hong Kong is free for orders over AUD$150.00 and costs AUD$5.00 for orders under this value.

 

Delivery can take up to 3 business days to metro areas within Hong Kong (excluding weekends and public holidays). Delays may sometimes occur beyond the control of Mok Theorem and we will advise you if this happens where we can.

 

Orders are shipped from Hong Kong and will be delivered by SF Courier. Once your order leaves our warehouse, you’ll receive a shipping confirmation email which will contain your tracking link.

Your order will be delivered between 9am and 6pm. Please expect delays during Public Holidays.

 


 

INTERNATIONAL (All other countries not listed above)

Our Standard Delivery service to international countries is free for orders over AUD$250.00 and costs AUD$25.00 for orders under this value.

 

Delivery can take up to 3 – 15 business days (excluding weekends and public holidays). Delays may sometimes occur beyond the control of Mok Theorem and we will advise you if this happens where we can.

 

Orders are shipped from Hong Kong and will be sent via Hong Kong Post. Once your order leaves our warehouse, you’ll receive a shipping confirmation email which will contain your tracking link.

 

 


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